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Terms of Service

Last updated 24 September 2026.

1. Who these terms are between

These terms govern your use of Lyralink, a service provided by ARXD LLC ("we", "us"). By creating an account or using the service you accept them. If you are using Lyralink for an organisation, you confirm you may accept these terms on its behalf.

2. Your account

You are responsible for the credentials on your account and for activity performed with them. Sessions can be revoked from the dashboard. Keep the email address on the account current, because it is the only channel we have to warn you about a security issue or a change to these terms.

3. Your content

You keep ownership of everything you deploy. We claim no licence over your source code. We store the configuration, metrics and metadata needed to run the service, and you can export or delete it.

4. Acceptable use

You agree not to use Lyralink to:

We may suspend a project that breaks these rules. Where the risk is not urgent we tell you why and give you a chance to fix it first.

5. Limits

Published limits exist to protect availability. Current values are listed in the documentation. We may change them, and when we do we update that page rather than leaving you to discover it when a request fails.

6. Availability and support

We aim to keep the service available and publish current component status at /status. We do not currently offer a contractual uptime commitment. Paid plans include a priority queue for support, not a guaranteed response time.

7. Fees

The free tier is offered without charge. Where paid plans exist, they are billed in advance through the payment provider shown at checkout, and you can cancel at any time. On cancellation, projects become read-only rather than being deleted; they are removed only on request or after a stated retention period.

8. Suspension and termination

You may close your account at any time. We may suspend or terminate an account for material breach of these terms, for non-payment, or where required by law. Except where immediate action is needed, we notify you first.

9. Liability

The service is provided on an "as is" basis. To the extent permitted by law we exclude implied warranties, and our total liability for any claim is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited.

10. Changes

We may update these terms. Where a change materially reduces your rights we will notify account holders by email before it takes effect. Continuing to use the service after that date means you accept the updated terms.

11. Contact

Questions about these terms: support@lyralinkai.com.